At Palmarhea, we carefully select 14k gold-filled metals, real gemstones, and polymer clay to craft each piece. Our focus is on quality and durability, ensuring your jewelry stands the test of time and reflects your unique style.

To keep your Palmarhea jewelry looking its best:

• Avoid contact with harsh chemicals, perfumes, or lotions.
• Store your jewelry in a cool, dry place, ideally in a jewelry box or pouch.
• Clean your pieces gently with a soft, dry cloth to maintain their shine. 

Yes! We offer custom and engraving services for select pieces. If you’re interested in creating a personalized piece, contact us at info@palmarhea.com, and we’ll help bring your vision to life.

We want you to love your Palmarhea jewelry! If you’re not completely satisfied with your purchase, you can return it within 14 days of receiving your item. Please note that earrings, custom pieces, and final sale items are non-refundable due to hygiene and personalization.

For more information, view our Refund Policy.

Delivery times for orders within the UK typically take 3-5 business days. Processing times for custom or engraved pieces may take a little longer, and we will keep you updated on your order's progress.

Currently, we only ship within the UK. We hope to expand our shipping options in the future, so stay tuned for updates!

If you need to make any changes or cancel your order, please contact us at info@palmarhea.com within 24 hours of placing it. After this timeframe, we may not be able to make changes as your order may already be in processing or shipping.

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• PayPal

All payments are secure and encrypted to ensure your information is protected.

Yes! All of our jewelry comes beautifully packaged in Palmarhea’s signature boxes and pouches, perfect for gifting. Every order is thoughtfully curated with a special detail you won’t see coming—but we’ll leave that as a surprise. You’ll know it when you see it.

You can reach us through our Contact Us page, or feel free to send us an email at info@palmarhea.com. We’re here to assist you with anything you need!